酒店与航空会员优惠 · LoyaltyLobby · 信息日期 2026-10-08
Whine Wednesday: Marriott’s Best Rate Disappointment Guarantee
We frequently cover the various Best Rate Guarantee programs of different hotel chains, and while conditions have tightened everywhere, the only thing guaranteed with Marriott’s BRG is disappointment. After having received relevant feedback from readers, I decided to once again submit my own Best Rate […]
来源LoyaltyLobby
要点
- After having received relevant feedback from readers, I decided to once again submit my own Best Rate Guarantee Claim to see how bad it really is – and Marriott simply ignored the claim.
- The Marriott Best Rate Guarantee site with all conditions can be found here.
- You have to file the claim within 24 hours after booking, and according to the page, they are supposed to contact you within the next 24 hours with an outcome of your claim. Mine never arrived.
- That isn’t all too surprising, though, because three months ago Marriott changed the T&C, saying that there will be no updates per email anymore and it would simply show as adjusted on the site. I obviously checked, nothing was touched.
- After 3 days, I contacted both the email listed (BestRateGuarantee@marriott.com) and waited. Again, nothing.
资讯内容以来源原文为准，不构成优惠承诺。信息整理于 2026-10-08。