航空 · 2 篇报道 · 10月13日
Marriott Tests Airline-Style Upgrade List That Ranks Bonvoy Elite Members
Marriott is testing an app feature that shows elite members their upgrade odds and waitlist position before arrival. Is it transparency, or a setup to sell upgrades?
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Marriott Tests Airline-Style Upgrade List That Ranks Bonvoy Elite MembersMarriott Bonvoy will now let you see where you stand in line for a hotel upgradeMarriott has developed a new feature for its app that will allow eligible members to see their position in the upgrade queue before arriving to a hotel. Here's what we know.
要点
- One of the big perks of Marriott Bonvoy elite status (particularly Platinum status and above) is complimentary upgrades subject to availability. The issue is, elite ranks have really been swelled over the years, and it sure feels like there’s not much transparency to the whole process.
- So Marriott is trialing a new concept, whereby the hotel group shows an upgrade list, similar to what you’ll find at airlines. I first covered this a couple of days ago, but would like to provide an update, as the company has officially announced this, including sharing the planned rollout of this c
- Is this a step in the right direction when it comes to transparency, or a new way for Marriott to monetize and deny upgrades?
- Marriott app shows “Your Complimentary Upgrade Status”
- Marriott has developed and is currently beta testing an elite upgrade list, a new Marriott Bonvoy app feature that provides eligible members with the ability to see their position on the upgrade list before arrival. Marriott explains that members have consistently said they want greater visibility i
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